Avoiding Customer Service Rage
By Barry Fitzpatrick
According to the National Customer Rage Survey, negative experiences with customer service are at an all-time high. We each have our own…
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Employee Benefits Plan Feedback for a Better New Year
By Barry Fitzpatrick
It’s that time of year where the majority of Human Resources departments are wrapping up their year-end Employee Benefits plan checklists —…
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Concerned about Next Year’s Employee Benefits Budget? It’s Time to Start Considering It!
By Barry Fitzpatrick
Spoiler Alert: You should get rid of those underperforming benefits. As we reach the mid-point of the calendar year, many Human Resources…
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Framework for a Successful 2022 Employee Benefits Plan
By Barry Fitzpatrick
So, here we are — 2022. I know most people spend the beginning of the year focused on creating resolutions, putting goals…
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How Could the New School Year Impact Your Workforce?
By Barry Fitzpatrick
It doesn’t seem possible, but the school year is right around the corner! In fact, in some areas, school has already started….
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How to Use Virtual Healthcare Technology Appropriately and Efficiently
By Barry Fitzpatrick
For many of us, the last 12 months has afforded plenty of opportunity to become more accustomed with using digital technologies for…
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