Claims Consultant, PC

Cedar Rapids, Kansas City, Waukee
Holmes Murphy

About Us:

Have you thought how rewarding it would be to use your knowledge and experience to help clients improve their claim process and outcomes? Do you enjoy helping clients and solving problems? If that sounds like you, consider joining our team!

Holmes Murphy is one of the nation’s largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of “Caring for your unique potential is our SOUL purpose!”

Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! We truly believe every employee within our company contributes their own unique talents for the greater good, and we thrive on knowing our environment supports and cares for everyone’s individual strengths.

We are looking to add a Claims Consultant to join our Property & Casualty team in our Waukee IA, Cedar Rapids IA or Kansas City MO office.  This role will provide high-quality property casualty claim process management, advocacy and analysis to company clients and internal staff in alignment with the division and company vision, mission and strategy.

The Person:

Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning.  The ideal candidate for this position will be a client-focused individual looking to utilize their strong problem-solving, communication, and influencing skills.  They will have exhibited the ability to prioritize and work independently in a deadline-driven environment.  They will have familiarity with agency management systems and have a solid technical foundation in insurance risk management as well as competencies in Microsoft Word, Excel, PowerPoint, and Outlook.

The Role:

  • Build strong relationships with and understand our client’s business, associated risks and exposures.
  • Assist the client in properly determining coverage.
  • Partner closely with Producers, Insurance and Safety teams to identify and provide solutions for our client’s claim management needs.
  • Coordinate and participate in regular claim reviews with the client and the carrier/TPA as requested and allowed.
  • Analyze claim data to determine loss trends and assist in loss prevention as well as Educate the client on the claim process for various losses.
  • Ensure proper communication of loss information to the client and carrier/TPA.
  • Responsible for prompt delivery and coordination of claim management services.
  • Assist in the marketing and placement of business based upon clients’ claim needs.
  • Proactively identify strategic claim resolution strategies. Partner closely with adjusters, legal counsel, etc. to implement action plans and pursue resolution.
  • Manage key relationships with insurers, TPAs, adjusters and safety professionals.
  • Assist in onboarding new clients or changes in clients’ insurance partners.
  • Perform special projects as identified.

Basic Qualifications:

  • Education: High school diploma; college degree preferred.
  • Certifications: Active state-specific Property Casualty Insurance agent’s license OR the ability to acquire a license within three months of hire. AIC/CPCU/CRIS or other industry-related insurance certification is preferred.
  • Experience: Minimum 3 years of insurance industry experience required; Construction, Multi-line, or workers’ compensation experience a plus.

What we offer – In addition to core benefits like health, dental, and vision, also enjoy benefits such as:

  • Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
  • Company-paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
  • 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial well-being, but also your career well-being.
  • Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.