claim management culture

Vlog: Captive Claim Control

Rod Miner
Rod Miner
Vice President of Commercial Claims, Property Casualty

How is claim control different in a captive? While some are led to believe they have full control of claims, the real difference is the high level of involvement you’re given and being able to have a seat at the table for decisions. In this month’s PC TV video, Ben Tebo of Creative Risk Solutions (CRS) and Rod Miner, Holmes Murphy Vice President of Enterprise Claims, discuss how important it is for captive members to have a united front with all involved parties when resolving claims and other benefits of claim resolution in a captive. Check out the video by clicking here.

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