Avoiding Customer Service Rage
By Barry Fitzpatrick
According to the National Customer Rage Survey, negative experiences with customer service are at an all-time high. We each have our own…
Read more >>According to the National Customer Rage Survey, negative experiences with customer service are at an all-time high. We each have our own…
Read more >>As a risk management and safety professional in the insurance industry and previously for a construction contractor, I have been responsible for…
Read more >>Research form Daniel Kahneman’s book “Thinking Fast and Slow” provides several examples that the human brain is operating with 90-95 percent Type…
Read more >>BIPA — This short, four-letter acronym is causing concern for many employers, especially in the upper Midwest. If you’re an employer or…
Read more >>If you or your family are financially successful, you know you can’t afford to cut corners when it comes to protecting your…
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