Careers

Sr. Client Service Consultant, EB

Do you excel at providing account management support? Would you like to join a company with a flexible environment, a competitive total rewards package, and where celebrating successes is just part of the everyday culture? We have to admit, who wouldn’t want that?!

At Holmes Murphy, our employees play to their strengths and contribute to who we are and want to be. We like to think of ourselves as pretty irresistible. If that intrigues you and you think you have what it takes to join our team as a Senior Client Service Consultant within our Employee Benefits division in our Denver office, read on!

Here’s just a bit of what the role encompasses:

As a Senior Client Service Consultant, you will lead mid-size and larger national client accounts involving employee benefit program design, execution and management. You will develop and grow trusting client relationships with current clients and will participate in prospecting opportunities.  You will also serve as a team leader and senior expert on client engagements, directly managing and/or growing and mentoring other consultants. Other responsibilities, will include the ability to:

  • Engage as a strategic partner and trusted advisor to clients in management of the full scope of their health and welfare benefit programs including:
    • Employee benefit planning, design, funding and financial performance management
    • Analyze and execute contract optimization and clinical health improvement strategies to contain cost
    • Evaluate carrier and vendor options to include medical, pharmacy, ancillary and other benefit-related contractual analysis and negotiations, as well as the development and maintenance of optimal vendor relationships in related markets
    • Identify and integrate population health management, pharmacy, absence/disability, and multi-channel strategies
    • Articulate and influence client strategies among internal team members, external partners and clients through clear and effective communications and application of expertise
    • Proactively and effectively assist clients in meeting employee benefit related regulatory requirements; possess and maintain the level of compliance expertise necessary to understand and recognize compliance needs, leveraging internal compliance support, as necessary
  • Demonstrate ability to lead team members by successfully contributing to their development and advancement within the organization by sharing knowledge, educating, guiding and maintaining positive relationships
  • Own, create and/or oversee the development and delivery of client planning/project management resources, program implementations, and professional presentations of finalized, client deliverables within critical timelines to Human Resource and C-Suite executives
  • Participate in client budgeting processes and monitor ongoing financial and clinical performance through critical review and interpretation of financial reporting and data analytic
  • Contribute to the growth of Holmes Murphy revenue:
    • Participate in prospecting engagements by serving as the employee benefit expert and assist in closing new client business
    • Proactively anticipate opportunities to add value by introducing and educating clients and prospects on relevant multi-channel and cross-selling solutions

And, let’s not forget the qualifications for the job:

  • 10+ years experience and success in the management of employer group health and welfare benefits plans gained in consulting/brokerage, employer Human Resource/Employee Benefit, and/or carrier environments
  • Demonstrated success in managing and growing client relationships
  • Experience in successfully leading and mentoring client project teams
  • Interest and aptitude in staying abreast of latest industry regulations and developments in health and welfare plan strategies
  • Excellent Microsoft Office skills, particularly in Excel, Word and PowerPoint
  • Ability to travel to client locations based on their geographies and timing requirements, in coordination with sales and service teams
  • Bachelor’s degree is preferred
  • State Life and Health license required within 90 days of joining
  • Ability to work the days/hours communicated and required by the role

Finally, ask yourself this, “Am I a difference maker?” If you answered yes and you think you have what it takes to be a Senior Client Service Consultant, apply today at:

EOE

Pre-offer background check required.