Careers

Risk Management Consultant, ICS

Holmes Murphy has always believed that investing in our employees, the spaces in which they work, and the environment that we provide are all critical to our culture, purpose, and the services we offer. After all, we know that employees who feel appreciated and recognized for their hard work and dedication results in employees who feel immensely invested in the success of our clients and our company. On top of this, our employees have a seat at the table and the opportunity to pave their own way. Cool, right?! If you nodded yes, check out our open Risk Management Consultant position and apply!

The purpose of this position is to provide effective customer service in a professional and timely manner to all captive members.  This position will assist in the efforts to ensure the proper services are provided in claims and loss control to all captive members.  This position will assist in identifying trends and developing action plans to eliminate the exposures causing the most prevalent trends.

Responsibilities:

Risk Control Workshops:

  • Work with agency partners to obtain speakers, meeting locations, A.V. equipment, meals, etc.
  • Communicate and work with the ICS Event Coordination Team regarding workshop logistics. This includes but is not limited to hotel, meals, captive contact, group transportation, and meeting rooms.
  • Prepare and send all communications related to Risk Control Workshops.
  • Work with VP – Risk Management to plan and execute Agenda and handouts.
  • Facilitate Risk Control Workshops.
  • Complete all follow up needed after workshops.

Risk Control Committee Meetings:

  • Work with VP – Risk Management to plan and execute agenda and handouts.
  • Complete all follow up after committee meetings including but not limited to summary email and minutes.
  • Help coordinate and prepare all handouts and Board Books for RCC meeting.
  • Work with agency to obtain any materials needed for RCC meeting.

Claims Coordination:

  • Work with Finance to ensure the Loss History Analysis is completed for all captive groups on a quarterly basis.
  • Compile quarterly performance reports for each captive and post on ICS Community report. The report may include but not be limited to the LHA, Scorecard, Large Loss Review Summary, Large Loss Questionnaires, and Lag Scorecard.
  • Track smaller claims with large loss potential and communicate to captive members as required by the Risk Control Committee.
  • Review monthly loss runs as needed.
  • Coordinate and conduct large loss conference calls as required by the Risk Control Committee.

Loss Control Coordination:

  • Aide in the coordination of loss control personnel within each agency partner.
  • Complete trend reports and benchmarking reports for all captive groups.
  • Help develop loss control targeted specifically to eliminate or reduce exposures identified in trend analysis.
  • Track the loss control activity for each member of each captive. This includes collecting Member Development Plans and Member Development Plan Updates and sharing them with the reinsurance carrier.
  • Oversee Risk Assessments for each captive and share them with the reinsurance carrier.

General Risk Management Duties:

  • Assist in planning and executing meetings for the Risk Management Advisory Group.
  • Assist in communications with clients in all captive groups.
  • Operation of an LCD projector.
  • Conduct new member introductory phone calls.

Team Duties:

  • Develop and maintain positive working relationships with team members to include; participating in team meetings, providing back up when necessary, communicating information, and effective problem solving as situations arise.
  • Develop and maintain positive working relationships with support staff to ensure customer needs are met.
  • Support ICS Structure.

Knowledge, Skills and Abilities:

  • General knowledge of Captive/property casualty coverage and the ability to apply that knowledge in the performance of the job duties.
  • Experience in working with workers’ compensation, general liability, and auto claims for an employer.
  • Experience in claim trending and risk management practices a plus.
  • Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients, company personnel, and team members.
  • Ability to work effectively both independently as well as in a team environment to attain team and company goals.
  • Knowledge of organizational methods and the ability to manage multiple tasks/duties simultaneously.
  • Ability to operate standard office equipment such as computer, calculators, copier, telephone, and fax machines, etc.
  • Working knowledge of various software packages such as, WORD, EXCEL, and POWERPOINT. Ability to effectively use the internet/intranet.
  • Ability to perform simple to complex mathematical calculations.
  • Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements.
  • Ability to keep current on industry trends and develop relationships with contacts within the industry.
  • Ability to work daily and extended hours, as necessary.
  • Ability to assist in other work-related duties, as necessary.
  • Ability to travel as needed.
  • Must be knowledgeable of and comply with HMA’s Client Privacy Policy, HIPAA regulations and E&O procedures and policies.

Qualifications:

  • Education: Bachelor’s degree or equivalent work experience required.
  • Experience: Minimum 5 years providing customer service, risk management services, and managing claims.
  • Experience or familiarity with Safety Focused Technologies or Platforms required.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

  • Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
  • 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Flexible work arrangements and schedules — We truly want to know what works for you as we look to support your unique and full potential.
  • Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

 

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